Quality Assurance Tester

Quality Assurance Tester is needed for testing OneStream mobile and web application

Technical Support Associate

Responsibilities:

• Ensures the resolution of customer issue (eg: software issue, technical, payment, general query about service) and answer customer queries using a web-based application.
• Recommend appropriate solution for customer requests, and coordinates with related teams to ensure complete handling.
• Provide pre and post-sales technical and application advice to customers via online chat service and email.
• Maintain knowledge of current trends in live streaming on social media and help customers set up their live streams when needed.
• May have a screen sharing session with customers to help solve the problems related to setting up live streams with OneStream Live
• Test OneStream Live's web app and mobile app from time to time and report bugs to the development team.
• Create compelling written and/or visual knowledge base content for customers. Write knowledge base articles in OneStream Live's helpdesk to help customers.
• Prepare and maintain sales support tools/materials, including canned proposals, competitive information, etc.
• Other duties as assigned.

Qualifications:

• 6 months -1 year of software customer support experience is preferred. But the most important skill we are looking for is your can-do attitude and willingness to go the extra mile.
• Candidate must have a technical background. Ideally bachelors in IT/Engineering/Computer Science etc.
• You are proactive and highly organized with strong analytical and problem-solving skills.
• You are customer focused with strong communication and listening skills.
• Excellent writing and speaking skills in English are mandatory. Any other language skills e.g Arabic, Spanish, German or French will be considered a huge advantage.
• Knowledge of technology, social media, MS office, iOS/Android and Windows/MacOS.
• You are open to flexible working hours and standby support 24/7 during nights/weekends following an agreed team schedule.
• Experience working cross-functionally across technical, operations and marketing teams.

Senior Frontend Developer

OneStream Live is a Finnish live streaming company that provides customers with a unique set of tools to live stream their content to multiple social media platforms. We are growing rapidly and are looking for a dynamic and eager to learn individual for our development team. Most of our development work is done in React and Node.js. We are looking for a person with excellent understanding of modern UI/UX designs and someone who is able to code beautiful webapps. You must have excellent skills in UI design.

We expect you to be highly motivated and able to handle complex problems independently without too many instructions. If you are curious and don't shy away from long hours of work, you have a solid opportunity to grow in a fast-paced company.

This is a remote job based in Pakistan.

Job Responsibilities:

Design and develop scalable web APIs.
Build customer-facing web dashboards.
Develop new features for existing products.
Prepare and maintain comprehensive API documentation.
Maintain the existing codebase and make improvements.
Other duties as assigned by the team.

Job Requirements:

Minimum 3 years experience in a similar role. But the most important skill we are looking for is your can-do attitude and willingness to go the extra mile.
Experience with Figma Design System is very important.
Expertise in React and Node.js.
Experience with modern frontend and backend frameworks.
Familiarity with Material UI and understanding of atomic CSS is a plus.
Ability to design complex UI layouts using Grids and Flexbox.
Familiarity with Motion (Framer) is a plus.
Knowledge of Mobile First approach and responsive design is a must.
Experience with video-related technologies and live streaming is a plus.
Strong attention to detail and passion for good software quality.
Excellent written and spoken English communication skills.
A proactive attitude with strong analytical and problem-solving skills.

What we Offer:

Continuous learning in product development with highly competent colleagues.
An Excellent Salary
Salary revision every 6 months.
Office laptop (after 3 months).
Flexible working hours.
Opportunity to work in a European company.
An awesome team.

Note:

Must share existing project links along with the resume.

Technical Project Manager

OneStream Live is a Finnish live streaming platform that allows users to effortlessly stream their content across multiple social media platforms, providing an easy and reliable solution for broadcasters and content creators. The platform aims to make live streaming accessible, with a user-friendly interface and seamless integration with social media networks.

As the company continues to expand, we are seeking a Technical Project Manager to oversee and optimize project workflows across various teams. This role will involve managing the technical aspects of projects (devops, back-end dev, front-end dev, tester, etc.) using agile methodologies, ensuring that deadlines are met, resources are allocated efficiently, and all teams are aligned to achieve project goals. The ideal candidate will have a strong technical background, excellent project management skills, and proven experience in coordinating between diverse teams.

This is a remote job based in Pakistan.

Key Responsibilities

Plan, organize, and oversee technical projects across departments (devops, back-end dev, front-end dev, tester, etc.) to ensure alignment with company objectives.
Develop and manage project timelines, set milestones, and ensure deadlines are met.
Schedule and lead meetings, record decisions, and track follow-up actions.
Ensure smooth cross-team collaboration and effective communication.
Manage tools and systems for tracking project performance and progress.
Support the execution of critical initiatives such as product launches and strategic partnerships.
Perform regular QA checks, improve workflows, and oversee daily operations to ensure timely project delivery.

Requirements

At least 5 years of experience as a Technical Project Manager in a technical environment, ideally in the software industry.
Strong understanding of project management methodologies (e.g., Agile, Scrum, Waterfall).
A degree in Computer Science, Engineering, or a related field.
Proven expertise in managing the complete software development lifecycle (SDLC).
Experience with project management tools (e.g., Jira, Asana, Trello, etc.).
Exceptional leadership, communication, and interpersonal skills.
A proactive approach to problem-solving and adaptability to changing priorities.
Familiarity with product development, marketing strategies, or partnership management is a plus.

Why Join Us What we Offer

An Excellent Salary
Salary revision every 6 months.
Office laptop (after 3 months).
Flexible working hours.
Opportunity to work in a European company.
An awesome team.

Business Analyst

OneStream Live is a Finnish live streaming company that empowers users with innovative tools to stream content seamlessly across multiple platforms. We are rapidly growing and are seeking a dynamic, experienced, and results-driven Business Analyst to join our team.

Reporting directly to the Product Owner, you’ll play a pivotal role in bridging the gap between customer needs and technical solutions. If you thrive in a fast-paced, collaborative environment and are passionate about delivering impactful solutions, we’d love to hear from you!

This is a remote position based in Pakistan.

Responsibilities:

Translate product vision, customer feedback, and business strategies into actionable requirements (Epics and User Stories).
Refine and manage the product backlog to prepare for sprints.
Develop and maintain a product roadmap, synthesizing input and prioritizing features effectively.
Represent the "Voice of the Customer" in stakeholder discussions.
Collaborate with stakeholders to transform business challenges into technical solutions.
Define and document detailed product specifications for development teams.
Mitigate roadblocks to ensure timely completion of release and sprint goals.
Lead product release planning and communicate delivery expectations.

Requirements:

Technical degree with 3-4 years of experience in a similar role.
Proven experience with agile methodologies and customer-centric product development.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
Experience writing Epics, User Stories, and breaking them into tasks and subtasks.
Demonstrated ability to prioritize features based on business impact and stakeholder input.
Ability to translate complex business needs into precise technical requirements.
Self-driven, highly organized, and collaborative.

What We Offer:

Continuous learning opportunities and professional growth.
Flexible working hours.
Office laptop after three months of employment.
Opportunity to work in a European company.
Supportive and innovative team environment.